CCS - Corporate Behavioural Specialists

CCS provides a range of 'people and customer' solutions including customer service and sales training, management coaching, facilitation, measurement and workforce flexibility. Our extensive experience since 1992, across a wide range of industries, including blue chip Australian companies, has enabled us to design innovative projects that achieve program success.

Our Clients

We have delivered bottom-line improvements for many of Australia's best known organisations.

Our Key Objective

"Assist organisations, in improving employee and customer emotional satisfaction that results in loyalty and company growth in terms of productivity and profitability."

Our professional results orientated services include:

• Employee and customer surveys and assessments
• Management leadership and coaching
• Culture change management to develop employee and customer satisfaction and loyalty
• Workforce flexibility projects, including 'workforce analysis', 'job redesign''and 'change management'
• Customer service audits
• Customer service training
• Sales training / Sales process reviews
• Conference design and facilitation
• Management Training DVDs
• fun@work™ programs

For more information on how we can assist you in any of the areas listed above, please contact Jenny Berger or Colin Chodos on 61 2 9386 0011. Also visit us at www.corporatebehaviour.com.au for a complete list of clients and services.